Data Protection Policy

jdpk Privacy Policy

Q: How can I request deletion of my data?

Contact support@jdpk.app with the subject "Data Deletion Request". jdpk will respond within 30 days of receiving the request. However, some data, such as financial records required by law, cannot be deleted.

This page explains how jdpk protects your personal data and the purposes for which it is used.

Last updated: 30 October 2026

Introduction

This Privacy Policy ("Policy") describes how personal data of players ("you" or "user") who use the jdpk platform website jdpk.app and its related services ("Services") is collected, stored, used and protected.

jdpk takes the protection of your personal data seriously. By reading this Policy and continuing to use the website, you are considered to have agreed to its terms. If you do not agree, you should stop using the Services.

Any changes to this Policy will be updated on this page, and the latest revision date will be shown above. Registered users will be notified of Policy changes by email.

Personal Data We Collect

jdpk collects the following categories of data to provide its services and improve the player experience—

2.1 Data You Provide Directly

Name, date of birth and contact phone number
Email address
National registration card or ID card number (if required for identity verification)
Payment-related information (mobile wallet number, payment records)
Messages sent in support requests

2.2 Data Collected Automatically From Your Use

IP address and device technical information
Browser type, language settings and operating system
Click activity, page views and interaction logs on the website
Game records and deposit/withdrawal records
Cookies and referral source

2.3 Data Received From Third Parties

We may receive limited verification data from third-party platforms such as payment services (e.g. KBZPay, Wave Money). That data will only be used in accordance with this policy.

Purposes of Data Use

jdpk uses the data collected only for the following purposes—

To verify your identity when you open an account
To process deposits, withdrawals and refunds
To support gaming services and resolve technical issues
To detect and prevent suspicious activity and fraud
To comply with applicable laws and regulations
To send you important service-related notifications
To send promotional messages in line with player request policy (with your consent)
To improve service quality and analyse player engagement

Data Sharing Policy

jdpk does not sell, rent or trade your personal data to third parties. However, it may be shared on a limited basis in the following circumstances—

4.1 Service Providers

We share only the data strictly necessary for service providers such as payment processors, IT services and customer support to carry out their work. Those providers must sign a data protection agreement consistent with this policy.

4.2 Legal Compliance

Where disclosure is legally required by a court order, law or relevant regulatory action, only the necessary data will be disclosed and we will make every effort to notify you in advance.

4.3 Business Changes

If the jdpk platform undergoes a merger, acquisition or change of ownership, data may be transferred as part of that transaction. Players will be notified in advance if this occurs.

Cookies and Tracking Technologies

The jdpk website uses cookies and similar technologies to improve your browsing experience and to track site activity.

5.1 Cookie Types

Essential Cookies — Required for the service to function; disabling them will prevent the website from working correctly.
Functional Cookies — Remember your preferences such as language settings and login details.
Analytics Cookies — Collect browsing data to help improve the website; this data is never sold in identifiable form.

5.2 Cookie Opt-Out

You can disable cookies in your browser settings. Please note that doing so may limit some website functionality, as those cookies are not essential ones.

Data Security Measures

jdpk applies technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction—

Data transmissions are protected with SSL/TLS encryption
Payment data is stored in an encrypted database
Access control — data access is restricted to staff who need it
Regular security audits and protection updates are carried out
A data breach response plan is in place and will be acted on in the event of a significant incident

We acknowledge that no internet transmission or digital storage is 100% secure, and jdpk will protect your data using the best available measures.

Data Retention Period

jdpk will retain your personal data for as long as necessary to fulfil the purpose for which it was collected—

Account data — 5 years from the date the account is closed
Financial records — 7 years in accordance with legal requirements
System logs — 1 year
Open unresolved cases — 2 years from the date of resolution

Once those periods have passed, data will be securely deleted or converted to anonymous form.

Your Rights

Every player on the jdpk platform has the following rights regarding their personal data—

8.1 Right to Access

You may request to view what data jdpk holds about you.

8.2 Right to Rectification

You may request that inaccurate or incomplete data be corrected.

8.3 Right to Erasure

You may request deletion of your data unless legal requirements apply. Data that must be retained due to financial records or legal obligations cannot be deleted.

8.4 Right to Restrict Processing

You may request restriction of processing while data processing is under review.

8.5 Right to Object

You may object at any time to processing carried out for direct marketing purposes.

To exercise these rights, contact [email protected]. jdpk will respond to your request within 30 days of receipt.

Minors Under 21

jdpk services are intended only for adults aged 21 and above ("21+"). No minor under 21 is permitted to access the services, and their personal data will not be knowingly collected in any way.

If we become aware that data from a minor under 21 has been collected, we will delete it immediately. We are committed to handling this properly — if you believe this has occurred, please contact us.

Third-Party Services

The jdpk website integrates with third-party services such as payment providers. Those services have their own privacy policies, and jdpk is not responsible for their data practices. If you choose to use a third-party service, you should read and agree to that service's policy before proceeding.

Policy Updates

jdpk may update this policy due to changes in our services, legal requirements, or technology. When the policy changes —

The revision date will be updated at the top of this page
Registered players will be notified in advance by email for significant changes
Continued use of the site after changes take effect will be considered acceptance of the updated policy

If you do not agree with the updated policy, please contact us before continuing to use jdpk services.

Contact Us

If you have any questions about this Privacy Policy, you can reach the jdpk customer support team through the following channels —

24/7 Live Chat — contact us directly in Myanmar language via the website
[email protected]

jdpk provides customer support in Myanmar language 24 hours a day, 7 days a week, so you can reach us at any time.

Privacy Protection FAQ

jdpk uses your personal data only for account verification, processing payments, providing customer support and preventing fraud. No data is sold to third-party advertisers.

Contact [email protected] with the subject "Data Deletion Request". jdpk will respond within 30 days of receiving the request. However, some data, such as financial records required by law, cannot be deleted.

jdpk protects payment data in transit with SSL encryption and stores it in an encrypted database. When integrating with services such as KBZPay and Wave Money, jdpk strictly follows those services' own security policies.

Disabling essential cookies will prevent the website from functioning properly and may cause problems with logging in. Disabling analytics and functional cookies will allow you to continue using the website, but your preference settings may be lost.

If data needs to be transferred outside the server region, this will only be done through service providers who have signed agreements that meet data protection equivalency standards. Data will not be transferred to countries with lower levels of data protection.

In the event of a data breach, jdpk will activate its immediate response plan and notify affected players as soon as reasonably possible. You can reach us at any time through 24/7 customer support or at [email protected].